Mobile & WhatsApp
Direct client phone support & priority instant assistance on WhatsApp for orders, measurements, and tracking.
Customer Support
For customer care, order modifications, dispatch updates, returns, exchanges, and sizing & fit assistance.
Sales & Privilege Queries
For custom bridal orders, luxury wholesale collections, designer consultations, and high-volume corporate styling.
How Can We Help You Today?
Select the topic most relevant to your inquiry for faster resolution:
Product & Sizing Inquiries
Have questions about fabrics, measurements, fit, or product availability? Contact us via WhatsApp for instant sizing assistance.
Orders & Tracking
Need an update on dispatch status, tracking number, or shipping address modification? Include your Order ID when reaching out.
Returns, Exchanges & Refunds
Need to initiate a return or exchange? Check our policy below or reach out directly to customer care within 7 days of delivery.
Custom Couture & Wholesale
Interested in bulk orders, corporate gifting, bespoke bridal wear, or international shipping? Write directly to our sales desk.
Payments & Billing
Questions regarding GST invoices, prepaid card discounts, UPI verification, or refund processing.
Other Enquiries
If you have a question that doesn't fall into the above categories, feel free to get in touch with us.
THE MAISON CONCIERGE
Send Us a Message
If you prefer, you can also send us a message using the contact form below.
Before You Contact Us
You may also find useful information in our website policies:
๐ Returns & Exchanges
See our Return, Exchange & Refund Policy for detailed information about returns, exchanges and refunds.
๐ Privacy Policy
Our Privacy Policy explains how we handle and protect information provided through our website.
๐ Terms of Use
Our Terms of Use explain the guidelines and terms that apply when using the Ladouria website.